Salon Customer Chairs: A Crucial Choice for Your Business

Posted by The MassageTools Team on Nov 27th 2023

Choosing the right salon customer chairs isn’t just about aesthetics or immediate comfort. It’s an essential business decision that affects customer satisfaction, employee productivity, and ultimately, your bottom line. To ensure you make the best choice for your salon, spa, or beauty center, this article takes a thorough look at the factors you should consider.

From types of materials to design elements, we’ll cover all you need to know. But first, let’s address why salon customer chairs are more than just a place to sit.

Why Salon Customer Chairs Matter

Every interaction a customer has with your salon contributes to their overall experience. Chairs that feel uncomfortable or look worn out can leave a negative impression. On the other hand, well-chosen salon customer chairs enhance comfort, showcasing your commitment to quality service.

Moreover, your employees benefit, too. Stylists and beauticians spend a lot of time around these chairs. Ergonomically designed chairs make their work easier, leading to increased job satisfaction and performance.

Types of Salon Customer Chairs

Material Options

Choosing the right material for salon customer chairs depends on the services you offer. If you specialize in massage or spa treatments, waterproof and easy-to-clean materials like vinyl are ideal.

Leather and fabric chairs add a luxurious feel but require more maintenance. If you’re after a high-end experience, they might be the way to go.

Functionality and Features

A good chair isn’t just comfortable; it’s functional. For hair salons, salon customer chairs with adjustable heights and reclining options are must-haves. These features allow your staff to work efficiently and tailor services to individual customer needs.

Beauty centers offering a range of treatments can opt for multi-purpose chairs. These can convert from a regular chair to a lying-down position, suitable for facials, lash extensions, and more.

Best Practices for Selection

Prioritize Ergonomics

In the long run, ergonomically designed salon customer chairs pay for themselves. They reduce the physical strain on both the customer and your staff, leading to a better overall experience.

Moreover, ergonomic chairs can help prevent workplace injuries, cutting down on employee sick days and compensation claims.

Warranty and Vendor Reliability

Before you make a purchase, check if the salon customer chairs come with a warranty. A warranty is not only an assurance of quality but also a safety net in case of defects.

It’s equally important to choose a reliable vendor. Look for sellers who provide after-sales support and have good reviews, both for their products and customer service.

Do’s and Don’ts for Choosing Salon Customer Chairs


Test Before You Buy

You wouldn’t buy a car without taking it for a spin, and the same principle applies to salon customer chairs. Make sure to test chairs for comfort, functionality, and ease of use before making a decision.

Consider Client Demographics

If your salon mainly caters to a specific group like elderly clients or children, choose chairs that meet their specific needs. Specialized chairs can greatly enhance their experience and bring in repeat business.

Measure Your Space

Proper spacing between salon customer chairs ensures a comfortable and efficient work environment. Measure your salon area and plan accordingly to avoid congestion and safety hazards.

Invest in Durability

Opt for chairs with sturdy build quality and durable materials. In the long run, a slightly higher upfront cost can save you money on repairs and replacements.


Don’t Compromise on Quality

Cheap chairs might be tempting, but they’re a false economy. Issues like instability, wear, and tear will surface sooner than you think, leading to added costs and negative customer reviews.

Don’t Overlook Maintenance

Materials like fabric or natural leather may look luxurious but consider the upkeep. Stains and wear show more readily, requiring frequent cleaning or replacement.

Don’t Forget the Stylists

Chairs should not only be comfortable for clients but also ergonomic for stylists and beauticians. Awkward chair designs can lead to fatigue, impacting service quality.

Don’t Skip on Warranty

If a manufacturer doesn’t offer a warranty, that’s a red flag. Without warranty coverage, you’re left vulnerable to defects and may end up bearing repair or replacement costs.

Salon Customer Chair Showdown: Mayakoba Edition

So, you’re in the market for new salon customer chairs and you’ve narrowed it down to a few options from Mayakoba. Excellent choice! In this article, we’ll dive deep into the details, compare features, and hopefully steer you toward the chair that best suits your salon’s needs.

Choosing the right customer chairs is a significant decision. They set the tone for your salon and can greatly influence customer satisfaction. Let’s look at three different Mayakoba customer chairs and see how they stack up.

Estelle Customer Chair by Mayakoba

Salon Customer Chairs 2

Originally priced at $296.00, the Estelle is now available for $248.64, giving you a saving of 16%. With a “Price Match Guarantee,” you know you’re getting value for money.

The Estelle chair boasts a luxurious diamond design, making customers feel like royalty. I

t has an 18-inch seat height, 23-inch backrest height, and 3-inch seat thickness. Its dimensions are perfect for most salon spaces.

You can choose from three delivery services, each varying in cost and convenience. However, be prepared to pay extra for the ‘White Glove Delivery’ if you desire a hassle-free installation.

Isabella Customer Chair by Mayakoba

Salon Customer Chairs 1

The Isabella chair is on the higher end, priced at $550.00 but now available for $462.00. If you’re looking for a blend of style and comfort, this might be your chair.

The Isabella features a wire-spring design at the base of the cushion for lasting support. With a weight capacity of 300 lbs and an 18-inch seat height, it’s both durable and ergonomic.

Just like the Estelle, Isabella offers three delivery options. However, given the higher price point, you might expect better delivery terms.

Aster Customer Chair by Mayakoba

Salon Customer Chairs

Like the Estelle, the Aster chair is priced at $296.00, now down to $248.64. It offers a “Price Match Guarantee,” making it a competitively priced option.

The Aster comes with a simpler yet modern design. It’s an ideal chair for salons going for a minimalist look. Its dimensions are similar to those of the Estelle, making it another good choice for most salon types.

Aster offers the same three delivery options as the other two chairs, so you can choose based on your convenience and budget.

Product Comparison Verdict

If you’re looking for elegance and luxury, go for the Estelle. If it’s durability and comfort that matter, Isabella could be your match. For a minimalist and modern design, you might prefer the Aster.


What are the delivery options?

All three chairs offer Ground Curbside, Inside Ground, and White Glove Delivery. The price for these services ranges from $195 to $595.

Do they come with warranties?

The product descriptions do not mention warranties. If this is a crucial factor for you, it’s advised to contact the seller for this information.

Is there a weight limit for these chairs?

Only the Isabella chair specifies a weight capacity of 300 lbs. For Estelle and Aster, you might want to inquire directly from the seller.

Are there color options?

The product listings suggest that color options may be available, although specific colors aren’t listed. For customized orders, contact the seller directly.

Wrapping Up

In an industry where customer experience is paramount, salon customer chairs should never be an afterthought. They are a crucial aspect of your salon’s functionality, aesthetic, and overall client satisfaction.

Interested in exploring more facets of salon management? Check out our latest blog post to learn more: Massage Cream vs Massage Gel: What Professionals Should Know