Our efficient order fulfillment ensures timely product delivery, providing peace of mind.
Step 3
Serve Your Customers & Grow
You can rely on us for years of post-purchase product support. Your success is our success.
Shipping Options
Freight Shipping.
Items that weigh more than 100 pounds ship via freight carrier. Freight items ship in a large box
secured to a pallet. The freight carrier will call you by phone several days before your order arrives to schedule a
delivery window that works for you. If you need your order to be delivered on a specific day or time, you can specify
that window when the carrier contacts you.
Ground Curbside Delivery ($195).
The carrier delivers your order to the curb of the shipping destination. You must
arrange to bring your order inside. Two people and a furniture dolly can transport most single-item pallets.
Inside Ground Delivery ($295).
The carrier delivers your order inside the front entrance of the shipping destination.
This service does not include delivery to a specific room or unpacking.
White Glove Delivery ($595).
Turnkey delivery. The carrier delivers your order to a room of your choice, unpacks the
items, and removes the packing materials and pallet.
Our Price Guarantee
We want you to feel comfortable knowing that you're purchasing your products at the best possible price.
If you see the item advertised somewhere else for less, please contact us prior to placing your order and
we will match most delivered prices on the same item in the continental US. In most cases we already sell
at the lowest possible price, so you don't have to shop around. We do not price match auction sites or
dealers that violate MAP.
If for some reason you feel we have not lived up to our guarantee, please contact our customer service
department at 866-928-9955.
Want A Custom Quote?
The "Add to Quote" button allows you to build a quote instead of checking out immediately. Build and submit
your quote and a Massage Tools product specialist will review it and contact you to help you complete your
order. We want to help you find the right products at the best price!
Specs
Downloads
Massage Tools FAQ
What if something goes wrong or breaks after I receive it?
Massage Tools is a manufacturer-authorized dealer of all the products on our website. If you experience any issues with an item, we will help coordinate your warranty repair requests with the item’s manufacturer. Product-specific warranty information, including coverage and duration information, is also available on most product pages. If you have any questions about the warranty for an item, please contact us.
How do I know how a product will fit or look in my room?
The dimensions of each item are given on the item’s product page. If you are building out a room in your business, a Massage Tools product expert can assist with product selection and floor map designs. Below is an example.
What if I can't find something I'm looking for?
Massage Tools is adding new products daily and we offer some items without a product page, such as replacement parts for massage tables and electric exam chairs. If you can’t find what you’re looking for, please contact us so we can help find a solution for you.
How does price matching work?
Massage Tools will match the shipped price before tax on identical items offered elsewhere. Please contact our sales team for a price match quote.
When will I receive my item?
Every product page has a delivery countdown clock that shows when you can expect to receive that product. Your order might contain several items with different estimated delivery dates, depending on each item's availability and whether it is carried in stock or made-to-order.
How does delivery work?
After you place your order, you will receive an order confirmation email. Additionally, every time an item in your order ships, you will receive a shipping confirmation email containing tracking information, which will provide an estimated delivery date on the tracking page. Items weighing more than 100 pounds, including most electric massage tables and medical exam chairs, ship via freight service. Please see the "Large Items Shipping Information" on the relevant product page for more details on freight delivery.